final reminder

[chev]

hi everyone.

platte has infected me >:(i got a final reminder today for £28.99,i was on holiday when the join date started but somebody was looking after my house,i spoke to them on the phone and said i had to pay,they asked me for my address(didn't give it).

I can also remove it off my pc but will it come back to haunt me?

[matt_d]

As far as I'm aware if you remove it from your PC using one of the methods outlined here, it won't come back, but that won't stop Platte demanding money from you. However, if they don't have your physical address, I don't see how they can get hold of you. Also, to date, we know of no-one who has been taken to court for non-payment of their bills.

[chev]

As far as I'm aware if you remove it from your PC using one of the methods outlined here, it won't come back, but that won't stop Platte demanding money from you. However, if they don't have your physical address, I don't see how they can get hold of you. Also, to date, we know of no-one who has been taken to court for non-payment of their bills.

so they can't get my address from my IP address?

[matt_d]

The only way a company could get the information about an address, and the person who subscribed to an Internet service at that address, is to obtain a court order to force the Internet Service Provider (BT, Virgin, etc.) to reveal that information.

Even then, the IP address can't identify who has accessed web sites or downloaded software, which is presumably why they say that the owner of the computer (essentially, the owners of any computers using the Internet via the IP address) is responsible.

[mjmilan]

Even then, the IP address can't identify who has accessed web sites or downloaded software, which is presumably why they say that the owner of the computer (essentially, the owners of any computers using the Internet via the IP address) is responsible.

Which of course he/she isn't - I know you realise this, but I'm just making it clear for other readers...

[superbee]

Hi. I too have been infected but i stupidly gave my name and address. Since then i have had several letters for payment which i have ignored. Today though i recieved a letter from Oriel dept recovery for £29.99. I'm now getting very worried but i don't see why i should pay for something that i never requested. Can anyone help?

[hemogoblin]

Hi Superbee, I'm new to this too and I'm saying don't be harsh on yourself.
If you supposed that you were dealing with a reputable company, why wouldn't you give your details?
I'm in roughly the same position as yourself but my advice would be never to ignore these demand letters.
Always reply to them stating your objections (ensuring that you get proof of posting) and I advocate getting in touch with your local Trading Standards Authority.
The more publicity this situation receives, the less Platte will like it and it's always a comfort to know that someone will 'bat' for you against them.
If your circumstances are similar to those of some other Forum members, then start writing letters to OFT and your MP.
Good luck.
 

[ForumFriend]

Oriel are, by all accounts, a reputable company and it might be advisable to write to them setting out the circumstances of your case.  It is, in any event, best not to ignore their letter to you.

Please do join in on our letterwriting campaign.  We've tried to make it as easy as possible for people to do this, and the more complaints that are registered about Platte the more likely it is that the matters will be sorted out satisfactorily.

[dg]

Superbee

Simply write to Oriel and inform them that you do not acknowledge any debt to Platte and that their claim is in dispute

Legally they are not permitted to harass you whilst you are in dispute. You should do the same for any other debt companies that might chase you for this