Liar! I gave no consent. Allowing my 6 yr old son access to my pc is not giving consent to download your filth to my pc. Therefore SwampyUks statement still stands.
You've hacked my pc by default, not making sure the accessor is over 18 yrs of age.
The software is not a Trojan. A Trojan is a piece of software that disguises its true nature. Our terms and conditions make it very clear what the software does and that the individual must confirm (multiple times) that they wish to download it.
A trojan by definition is any code downloaded by sleight of hand, to the unsuspecting to enable the download of larger code. Your software is therefore by defination in my professional and qualified opinion a trojan.
Again I agree with SwampyUk.
Rendering Computers Unusable
Our billing profile is outlined in our Terms and Conditions, which have to be agreed to by the customer before installation of the software can take place. These were developed after consultation with OFT, and have been deemed acceptable to UK consumers. With our current billing system, the invoice only remains open for a maximum of 60 seconds.
6 yr olds are not counted as UK Consumers. This statement therefore is an admission of your guilt.
Extortion (demanding money to remove your software from computers) and uninstalling the software
We do not demand money to remove the software from a computer. We do not require payment prior to uninstallation, but we do need an address to post the uninstall information to. Customer services can help with uninstalling the software.
No, they demand payment for removal of the software. They refuse to assist if the payment isn't made. They refuse to cancel the "contract" if the payment isn't made.
Also using the address given for anything other than the reason for which it was given is against the data protection act, not to mention your moral obligations. Any such data should be destroyed after use. However if someone refuses to give thier address details, quite obviously why..your ca's will refuse to assist. Making your statement a load of cobblers.
Pornography
We currently only market the late night section of the site on Google and Yahoo. This is how one would find the site. The software is installed after viewing an advert for adult material and agreeing to the terms and conditions of the download. A date of birth is required and customers must be over 18.
Obviously can't really comment on this as i haven't seen this part of the software. But given the degree of schooling these days. Simply requesting a date of birth to but without added credit card validation is pretty much a moot point. You operate a scam. It's designed as a scam and it's working as a scam. That the OFT has actually allowed this scam is another issue that needs to be taken up with them directly. Obviously we need more laws so 'people'* like you cannot be allowed to run scams like this. (*Removed direct insult)
Copyrights (Films)
We have a distribution license for all content on GetFilmsNow.
Surely, you mean "We NOW have a distribution licence" having been told to remove the illigal content by 20th Century Fox..
A Proper Registration Format.
The registration format is a step by step process, including steps where consumers have to input a pin and agree to the Terms and Conditions. We are currently in the process of adding further steps to this process in response to the fact that, despite having to go through 7 separate confirmation screens and provide a pin number, certain individuals still manage to go through that process without realising what they are doing. More details are available from:
http://www.plattemedia.com/index.php?option=com_content&view=article&id=57&Itemid=26Credit Card Verification For Over 18s.
We believe our billing method offers an innovative and safe method of payment, especially in light of current worries over online identity theft and credit card fraud. Our billing profile is outlined in our Terms and Conditions. As stated above, these were developed after consultation with OFT, and have been deemed acceptable to UK consumers. Requiring credit card verification would defeat the objective of providing consumers with a secure means of subscribing for services without the need to disclose their credit card information. Additionally pages are age verified and which allows for easy blocking by Firefox and Internet explorer.
Longer Trial Period.
A three day free trial is offered with the chance to cancel the subscription, at any time, within three days. This information is downloaded to the consumer’s desk top. If the subscription is not cancelled within the three day period, the consumer is invoiced for one month’s subscription to the site GetFilmsNow. This is clearly outlined in the terms and conditions which the consumer agrees to before the download process can begin. We believe the three day free trial offers the consumer ample time to decide whether they would like to continue with the service or not. It should be noted that the majority of online service providers do not provide free trials.
We hope we have addressed your concerns. If you have any other queries, please contact Platte Media customer services on 0845 017 8386 so we can address your issues. Please ensure you have your Platte reference number at hand when you call.
As for the rest of this, it only affects those people after they've installed the software, IF they even consented to do so and largely is bollx.
Personally i don't like the idea of free trials for porn anyway. Especially if my son can access them so easily... also, since you're quite happy to quote the distance sale of goods act in other threads in relation to this scam of yours, running a 3 day free trial is obviously to make it impossible for anyone under the requirements of that law to be able to contact you in writing in time to thwart the contract. Think of it this way...if you accept the 3 day trial...by the time you write in, your letter is probably sitting in a mail depot waiting to be delivered on the 8th day...thus allowing you to quote the distance act to worm out of cancelling the contract...the trial is essentially bait for the scam.
And my apologies if I appear somewhat blunt. I'm a hands on type of person, I much prefer a more...physical approach to dealing with problems and people who make them. I also work in customer/consumer services for a company "alot" bigger than yours with "alot" more customers than you'll ever have. I know exactly why companies like yours use excuses like the distance act...one of the many laws which should be abolished to force people like you to accept your responsibilities.
~ Rugster.
